9711393973    care@carzex.com

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Welcome to Carzex, Your Online Wholesale Car Accessories Market.

Returns & Replacement

Return Policy

Carzex is committed to 100% Customer Satisfaction. If you are unsatisfied for any reason as per terms and conditions of our company, you can return the product to us within 15 days from delivery date with Original Packing.

Terms & Conditions

  • All Returns/Refund related to damage/defect/Qty issue/description mismatch are eligible for return but within 15 Days from Delivery. Make Sure you Inform us via Email or Whatsapp first.
  • The product should be one time tried and not being used on regular basis.
  • All Replacement/Refunds will be processed only after product is received back to us in our warehouse and quality check is cleared.
  • Any product returned that shows improper use, improper handling or physical damage; damaged / torn out box, missing manuals, parts and accessories will not be Replaced/Refunded and will be returned back to buyer without rendering a reason.

Note :- Carzex team has right to accept or reject the return request on case to case basis depending upon the supporting information shared by the customer.

Return Procedure

  • For all returns, You can reach us on Call : +91-9711393973 (Mon-Sat 11 AM – 7 PM) or Email at : returns@carzex.com Providing a specific valid reason for your return. Include a copy of the original invoice in the package.
  • You will have to send the package back to us Via India Post Parcel Service. The amount amount paid for Return Package will be refunded to you along with the order amount.
  • IF you choose to return the package through any other source of Courier Delivery, You will have to bear the charges for return package, the amount will not be paid.

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