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We delightedly accepts returns on all the products purchased from us within 10 days of delivery date, you may return any unopened item in its original packaging, for a refund. The shipping cost for the returns will have to be borne by you, which will be reimbursed on showing the Courier Receipt confirming the return courier. 

Note- Please send returns through INDIA POST BUSINESS PARCEL ONLY; Other courier returns will not be reimbursed. 

Any product returned that shows improper use, improper handling or physical damage; damaged / torn out box, missing manuals, parts and accessories will not be replaced and will be returned back to buyer without rendering a reason. 

Refund eligibility for returns is as follows:

Returned product reached us within 10 days of invoice date in its original packing and condition: Full refund.

Returned product reached us within 10 days of invoice date, but shows improper use, improper handling or physical damage; damaged / torn out box, missing manuals, parts and accessories : No refunds and No returns allowed.

Returned product reached us after 10 days of invoice date: No refunds and No returns allowed.

Refunds will be given on items only. All items must be returned in the original package, cannot be damaged or installed, and must be in original condition. All returned items must be sent freight prepaid through INDIA POST only.

Return Procedure

For all returns, please email at: help@carzex.com or contact us on +91-9711393973.
Provide a specific valid reason for your return. Include a copy of the original invoice in the package.