Welcome To Carzex, online WholeSale Market
FREQUENTLY ASKED QUESTIONS
Q. How do I check the current status of My orders?
You can review the status of your orders and other related information in the My Account section. Just Log in to your account, on the Dashboard to view the status of all your orders. To view the status of a specific order, click on the View Order link.
Q. What do the different order status mean?
Payment Pending Authorization: Your order has been logged and we are waiting for authorization from the payment gateway.
Payment Authorized, Order under Processing: Authorization has been received from the payment gateway and your order is being processed by the seller.
Order Shipped: Your order has been shipped by the seller and is on its way to the location specified by you for delivery.
Order Cancelled: The order was cancelled.
Q. What is the estimated Delivery time?
Carzex.com generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays. Estimated Delivery time depends on the following factors: The Product's availability, The destination to which you want the order shipped to and location of the Seller.
Q. Are there any hidden costs (sales tax, octroi etc) on items sold by Carzex?
There are NO hidden charges when you make a purchase on Carzex. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.Delivery charges are not hidden charges and are charged (if at all) extra depending on the Carzex’s shipping policy.
Q. Why does the estimated Delivery time vary for each product?
You have probably noticed varying estimated delivery times of the product you are interested in. Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the courier partner's time-to-deliver in your location. Please enter your default pin code on the product page (you don't have to enter it every single time) to know more accurate delivery times on the product page itself.
Mail us: Corporate Address:
NW-111, Vishnu Garden, NW-111, Vishnu Garden,
New Delhi - 110018, New Delhi - 110018,
New Delhi, India. New Delhi, India.
E: firstname.lastname@example.org Ph: +91 9069590442, +91 9711393973